Privacy Policy

North Supply Ltd Privacy Policy

Issue Version: 2.1

Issue date: 08.05.18

 

North Supply Ltd is committed to protecting and respecting your privacy. This is the privacy policy for the website www.northsupplyonline.com. By using the website, you consent to the collection, use and transfer of your information under the terms of this privacy policy.

This privacy policy describes how North Supply Ltd protects and makes use of the information you give the company. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

If you have any questions about this policy, please email dpm@northsupply.com or write to:

The Data Protection Manager
North Supply Ltd
Unit A3, Chartwell Point
Chartwell Drive Ind Est
Wigston
Leicester
LE18 2FT

 

What data North Supply Ltd  gather

North Supply Ltd gather and use information in order to provide products and services and to enable certain functions on this website or for any other purposes described or implicit from the context of that information.

Details of your visits to the website including traffic data, location data, browser type and other communication data. This information is used for website administration and to analyse browsing actions and trends.

 

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services. Specifically, we may use data:

For our own internal records.

To improve the products and services we provide.

To contact you in response to a specific enquiry.

To customise the website for you.

To send you promotional emails about products, services, offers and other things we think might be relevant to you.

To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.

To contact you via email, telephone or mail for market research reasons.

 

Cookies, how we use and control them

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you.

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

 

Controlling information about you

When you fill in a form or provide your details on our website, you may see an option allowing you to:

Subscribe to our newsletter, which may be in the form of an email.

Confirm you have read and agreed to our privacy policy as without this you will not be able to place an order.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily by clicking unsubscribe which will send an email to unsubscribe@northsupply.com, you will then receive an unsubscribe return email confirming your actions.

North Supply Ltd will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under The General Data Protection Regulations  (GDPR) (EU) 2016.

North Supply Ltd may use subcontractors to maintain and service the website. Where these subcontractors require access to your information, North Supply Ltd seeks assurances that they comply with the GDPR, that your information will be kept confidential, and that they will not use your information except to fulfil their obligations to North Supply Ltd.

North Supply Ltd may have to disclose your information to comply with any applicable law or valid legal process. This includes, but is not limited to: requests by Government agencies; where the disclosure is required by or under any enactment, rule of law or by the order of a court; and for the purpose of obtaining professional advice or establishing, exercising or defending legal rights.

Sending information on the internet is not completely secure and North Supply Ltd cannot guarantee the security of the information transmitted to the website. Any transmission is at your own risk.

 

Security

North Supply Ltd will always hold your information securely in the United Kingdom. North Supply Ltd is certified under ISO 27001 (the internationally recognised data and information security standard) and accredited to the UK Government’s Cyber Essentials security standards. Any data stored is done to ISO 27001 data-security standards.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards uses certain procedures and security features to try to prevent unauthorised access.

North Supply Ltd also follow stringent procedures to ensure we work with all personal data in line with The General Data Protection Regulations  (GDPR) (EU) 2016.

You may request details of the personal information we hold about you from the Data Protection Manager. A response should be received between one month or three months from the date of receipt of the request, dependant upon if the request is either onerous or numerous.

 

Links from our site

Our website may contain links to other websites. North Supply Ltd is not responsible for the privacy practices of such websites.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

 

Changes to the privacy policy

North Supply Ltd occasionally changes the privacy policy. You should therefore review the policy regularly to ensure you are aware of any changes made.

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